Negotiation

Fake negotiations

How do people differentiate between fake and real news? And if we are in a negotiation, how do we apply our bullsh!t meter to detect spin, distraction or straight deception?...

Climate change

So you walk in to see your client and they are cranky, surrounded by noise, and as you raise your voice to talk to them, they constantly check their watch....

The milk-run salesperson

There is never just one need. There are always more. The milk-run salesperson accepts the first one that appears, tries to meet it and moves on. Busy right? Lots to...